SKYDIVE SKYDOWN — ADA NON-DISCRIMINATION NOTICE

Last Updated: 2025

Skydive Skydown (“we,” “us,” “our”) is committed to providing an inclusive and welcoming environment for all customers, staff, and visitors. In accordance with the Americans with Disabilities Act (ADA) and applicable state and federal laws, Skydive Skydown does not discriminate on the basis of disability in access to our services, activities, or employment practices.

We strive to ensure that individuals with disabilities have equal access to the information, communication, and assistance they may reasonably require to participate in our services, where such accommodations do not compromise safety or violate regulatory requirements.

1. Non-Discrimination Policy

Skydive Skydown prohibits discrimination against any individual on the basis of:

  • Disability

  • Physical or mental impairment

  • Medical condition

  • Hearing or visual limitations

  • Mobility limitations

We provide reasonable accommodations to ensure equal access to our website, communications, and on-site services as long as such accommodations do not alter essential safety standards required for skydiving operations.

2. Safety-Based Participation Requirements

Skydiving is a high-risk activity regulated by federal aviation law, USPA standards, and manufacturer requirements. For this reason:

Certain physical, medical, or mobility-related conditions may affect an individual’s ability to safely participate in a skydive.

Participation may be restricted if:

  • It would pose a direct threat to the safety of the participant, instructor, or others

  • Equipment cannot be fitted or secured safely

  • Required body positioning cannot be achieved

  • Necessary safety procedures cannot be followed

  • Federal Aviation Regulations or USPA requirements would be violated

Each situation is evaluated individually and respectfully.

Our goal is always to accommodate when we safely and legally can.

3. Reasonable Modifications & Available Assistance

Upon request, Skydive Skydown will provide reasonable assistance for individuals with disabilities, including:

  • Help completing digital waivers

  • Written or visual versions of safety briefings

  • Additional explanation of procedures

  • Alternative communication formats for guests who are deaf or hard of hearing

  • Support through check-in and training processes

  • Case-by-case evaluation of mobility-related needs

To request assistance or ask questions prior to your visit, please contact us.

4. Communication & Website Accessibility

Skydive Skydown is committed to ensuring effective communication and accessible digital content.

For website-related accessibility information, please see our full Accessibility Statement.

If you require information in an alternative format, we will make reasonable efforts to accommodate the request in a timely manner.

5. Filing a Concern or Requesting Support

If you believe you have been discriminated against on the basis of disability, or if you require an accommodation to access our services, please contact us:

📧 info@skydownskydiving.com

📞 208-455-2FLY

Please include:

  • Your name

  • Contact information

  • Description of the issue or requested accommodation

  • The best way for us to follow up with you

We will review all submissions promptly and respond in good faith.

6. Commitment to Continuous Improvement

Skydive Skydown is continuously evaluating and improving our policies, training, and communication to support accessibility and non-discrimination.

We welcome feedback and take all accessibility-related inquiries seriously.