SKYDIVE SKYDOWN — ACCESSIBILITY STATEMENT

Last Updated: 2025

Skydive Skydown (“we,” “our,” “us”) is committed to ensuring that our website, services, and customer experience are accessible to all individuals, including people with disabilities. We strive to comply with applicable accessibility standards and to provide an inclusive environment both online and at our physical dropzone.

We believe all customers should have equal access to information, booking services, communication tools, and skydiving opportunities wherever feasible.

1. Our Commitment to Accessibility

Skydive Skydown is dedicated to providing a website experience that meets or exceeds the requirements of:

Section 508 of the Rehabilitation Act, and
Web Content Accessibility Guidelines (WCAG) 2.1, Level AA

These guidelines outline best practices for designing content that is accessible for individuals who use screen readers, keyboard navigation, assistive technology, or alternative input devices.

Accessibility is an ongoing effort, and we are continually improving our website to deliver the best possible experience for all users.

2. Accessibility Features on This Website

Skydive Skydown’s website includes features designed to improve usability for individuals with disabilities, including:

Text alternatives for non-text content
Logical structure and semantic HTML for screen readers
Keyboard navigability
Adjustable zoom without loss of functionality
High-contrast readability options supported by most browsers
Clear and consistent navigation
Responsive design across mobile and desktop
Descriptive link text
Compatibility with common assistive technologies

We continue to test accessibility features through automated tools, manual reviews, and third-party audits.

3. Physical Accessibility at Skydive Skydown

While skydiving involves physical requirements and safety standards, we are committed to assisting individuals with disabilities wherever reasonable and appropriate. We offer:

Assistance completing digital waivers
Staff support for hearing-impaired customers (written communication is available)
Visual briefings and demonstrations
Accommodations for mobility concerns on a case-by-case basis
Additional explanation or assistance with safety procedures

Please note:

Individuals must meet safety and equipment requirements to participate in a skydive, and certain accommodations may not be possible due to federal aviation regulations and safety standards.

If you have specific needs, please contact us in advance so we may determine available options.

4. Ongoing Efforts to Improve

Accessibility is not a one-time project.

Skydive Skydown is committed to:

Continual auditing of our website
Updating content for improved accessibility
Training staff on accessibility awareness
Responding promptly to usability concerns
Maintaining a process for resolving accessibility issues

We will review this Accessibility Statement periodically and update it as needed.

5. Feedback and Accessibility Support

If you experience difficulty accessing any part of our website or services, we want to hear from you. We take all accessibility concerns seriously and will work to resolve issues as quickly as possible.

You may contact us via:

📧 info@skydownskydiving.com

📞 208-455-2FLY

Please include in your message:

The URL of the content you were trying to access
The nature of the accessibility issue
The assistive technology you were using (if applicable)
Your preferred method of contact

We will make every reasonable effort to ensure the page or resource is accessible to you.

6. Third-Party Websites

Our website may link to third-party platforms, such as:

Burble booking system
Social media platforms
Payment processors
External resources or media

Skydive Skydown does not control these third-party websites and cannot guarantee their accessibility.

We encourage users to review the accessibility policies of such services individually.

7. Formal Statement of Compliance Effort

Skydive Skydown commits to taking reasonable and good-faith measures to ensure accessibility across our digital and physical services. While we strive to conform to WCAG 2.1 AA standards, some content may not yet fully meet these guidelines.

This may be due to:

Legacy content
Third-party integrations
Ongoing website development

We are working to address these areas through continuous improvement.

8. Non-Discrimination

Skydive Skydown does not discriminate on the basis of disability and will make reasonable modifications to policies, practices, or procedures when necessary to provide equal access to our services, unless such modifications would fundamentally alter the nature of our operations or violate safety requirements.

Contact Us for Accessibility Assistance

If you need accommodation, assistance, or have questions about accessibility at Skydive Skydown, please contact: